Terms & Conditions

Introduction

Welcome to Cash Arcade. These Terms and Conditions govern your access to and use of our website and services. By registering an account and using our platform, you agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must not use our website.

Cash Arcade is operated in strict compliance with the laws of the United Kingdom. We are licensed and regulated by the United Kingdom Gambling Commission (UKGC), license number [License Number Placeholder]. Our commitment is to provide a fair, transparent, and secure environment for all users.

Eligibility and Account Registration

To participate in real-money gambling on Cash Arcade, you must meet the following eligibility criteria:

  • Age Requirement: You must be at least 18 years of age. Underage gambling is a criminal offense in the UK. We employ age verification checks and may suspend your account until satisfactory proof of age is provided.
  • Residency: Our services are intended for residents of the United Kingdom. You must be physically located within the UK when accessing our services.
  • Personal Use: Accounts are for personal, non-professional use only. You may only hold one account with us.
  • Accuracy of Information: During registration, you must provide accurate and truthful information, including your full name, date of birth, residential address, and a valid email address ([email protected]). It is your responsibility to keep this information up-to-date.

We reserve the right to perform background checks, including credit checks or identity verification, using third-party databases to confirm your identity and prevent fraud.

Account Rules

  • Security: You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your sole responsibility. If you suspect unauthorized access, contact us immediately.
  • Prohibited Activities: You may not use the platform for any illegal purpose, including money laundering, fraud, or collusion. Using automated bots, software assistance, or manipulating game software is strictly prohibited.
  • Account Suspension and Termination: We reserve the right to suspend or terminate accounts that violate these terms, are involved in fraudulent activity, or are flagged by our anti-money laundering (AML) protocols. We may also terminate accounts that have remained inactive for an extended period.

Financial Transactions and Bonuses

4.1 Deposits and Withdrawals

We offer various secure payment methods suitable for UK customers, including major debit cards and verified e-wallets.

  • All transactions are processed in British Pounds (GBP).
  • Withdrawals will be processed to the same payment method used for the original deposit, where technically possible.
  • We may require additional documentation (e.g, photo ID, proof of address) before processing large withdrawals to comply with Know Your Customer (KYC) regulations.

4.2 Bonuses and Promotions

Bonuses are subject to specific terms, including wagering requirements.

  • Bonuses are intended for recreational players.
  • Wagering requirements must be met before any bonus funds or associated winnings can be withdrawn as cash.
  • We reserve the right to cancel or modify promotions at any time. Any attempt to abuse bonus schemes will result in the forfeiture of the bonus and potentially the closure of the account.

Responsible Gambling

Cash Arcade is committed to promoting responsible gambling. Gambling should be viewed as entertainment, not a way to make money.

5.1 Tools and Controls

We provide tools to help you manage your gambling:

  • Deposit Limits: You can set daily, weekly, or monthly deposit limits.
  • Reality Checks: Enable notifications to track the time you have spent playing.
  • Self-Exclusion: If you feel you are losing control, we offer a self-exclusion facility that prevents you from accessing your account for a defined period or permanently. Once requested, self-exclusion cannot be reversed until the period has expired.

5.2 External Support

If you are concerned about your gambling habits, we strongly encourage you to seek professional help. Organizations such as GamCare and BeGambleAware provide confidential support, advice, and counseling to anyone affected by gambling issues in the UK.

Anti-Money Laundering (AML)

In accordance with the Proceeds of Crime Act 2002 and other relevant UK legislation, we are legally obligated to monitor and report suspicious transactions.

  • We reserve the right to request proof of the source of funds (SoF) used for gambling.
  • Failure to provide requested documentation may result in account restriction, fund freezing, or account closure.
  • All suspicious activities will be reported to the relevant authorities, including the National Crime Agency (NCA), without prior notice to the user.

Intellectual Property

All content, software, games, and designs on the Cash Arcade website are the exclusive property of our company or our software providers. You are granted a limited license to access the site for personal, non-commercial use only. You may not copy, modify, or distribute any part of our intellectual property.

Limitation of Liability

To the maximum extent permitted by UK law:

  • We provide our services "as is" and "as available."
  • We are not liable for any loss, damage, or interruption caused by technical failures, internet connectivity issues, or events beyond our reasonable control.
  • Our total liability for any claim arising from these terms shall not exceed the amount of your last deposit.

Dispute Resolution

If you have a complaint regarding our services, please contact our support team at [email protected] in the first instance. We aim to resolve all complaints promptly and fairly in accordance with our formal complaints procedure.

If you are not satisfied with our final decision, you may escalate your dispute to an independent Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission. Their decision will be considered final regarding the specific dispute.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Amendments

We reserve the right to amend these Terms and Conditions at any time. We will provide reasonable notice of significant changes via email or an on-site notification. Continued use of the website after such changes signifies your acceptance of the updated terms.

Contact Information

For any inquiries, feedback, or support, please reach out to us at:

Email: [email protected].

Last Updated: June 2026.